The new Retained Resource service from IKON provides organisations with specialist trainers in-house for as long as they’re needed.
‘It’s like having an in-house training team without having to recruit, train or manage it,’ says Louise Ballard.
The idea is that Retained Resource makes it simpler for people to manage training needs, budgets and financial forecasting.
‘After 15 years in business, we decided that it was time to look at how we worked with our clients, not just the training we offered them. We’ve reviewed our service offering and launched some new ways of engaging with IKON. Retained Resource came directly out of that.’ Louise Ballard explains,
‘Most of our clients work with us on a continuing basis. This is great for us, of course, but we wanted to come up with a service that simplified things for them.’
Retained Resource can be beneficial when an organisation is preparing for an inspection or report because it enables them to demonstrate that the necessary training skills are in place and that top-ups and renewals are prepared for.
‘We believe that Retained Resource will turn out to be an easier and more cost-effective way of buying training and managing budgets for many of our clients,’ says Louise Ballard