Transport

Why Have Lone Worker Training?

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Charities, Education, Facilities & Events, Local Authority & Housing, News, NHS Healthcare, Private Healthcare, Retail & Leisure, Social Care, Transport

What Does It Mean to be a Lone Worker? Working environments which involve coming into contact with members of the public on a daily basis will always come with a certain amount of risk attached…

Dementia Awareness – An Introduction

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Charities, Facilities & Events, Local Authority & Housing, News, NHS Healthcare, Private Healthcare, Retail & Leisure, Social Care, Transport

Dementia Awareness and the Early Warning Signs If you’re a regular follower of IKON Training blogs, you’ll probably have seen our recent piece on Tesco’s ground-breaking dementia-friendly checkouts. It’s no secret that we take dementia…

Breakaway Training – The Facts

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Charities, Education, Facilities & Events, Local Authority & Housing, News, NHS Healthcare, Private Healthcare, Retail & Leisure, Social Care, Transport

Here at IKON Training, we are regularly asked to explain what Breakaway Training is. Therefore, we have decided to write a blog post to clarify some points. The post explains the course and benefits of…

Mental Health Awareness

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Charities, Education, Facilities & Events, Local Authority & Housing, News, NHS Healthcare, Private Healthcare, Retail & Leisure, Social Care, Transport

Mental health is a hotly debated and widely misunderstood concept. Although it is starting to be discussed more openly in today’s society, it nevertheless still comes with a large amount of stigma attached to it,…

What is Challenging Behaviour?

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Charities, Education, Facilities & Events, Local Authority & Housing, News, NHS Healthcare, Private Healthcare, Retail & Leisure, Social Care, Transport

Challenging Behaviour – What is it? Challenging behaviour is technically defined as: ‘behaviour(s) of such intensity, frequency or duration that the physical safety of the person or others is likely to be placed in serious…

Uber – Not so Über? – Lone Worker Training

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News, Retail & Leisure, Transport

Multinational mobile taxi app, Uber – which at last count had 88,950 licensed drivers in London alone – has hardly been out of the press recently; and not in a good way. Not long ago…

Adaptability and Managing Challenging Behaviour – Transport

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News, Transport

One of the most rewarding aspects of working in the transport sector is the vast array of diverse individuals you get to work with; passengers can come from all walks of life, and it’s important…

Managing Ticketless Travel – Transport

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News, Transport

Ticketless Travel is a huge problem for passenger transport operators, according to the Association of Train Operating Companies (ATOC), people who purposefully skip fares when travelling cost operators more than £240m in lost revenue. Whilst…

Conflict Resolution Training – Intoxication – Transport

Categories:
News, Transport

Remember the TfL campaign that told travellers: ‘don’t take it out on our staff?’ This drive was grounded in the crack down on physical and verbal assaults against those working in the Passenger Transport sector,…