Taking the time to invest in your employees will benefit your business in the long run. If you only remember these four points, you’re at a good starting point for growing your company.
1. One-to-one time with employees
This is probably one of the more difficult things to promise to do but ensuring that this is regularly scheduled into your diaries will help to deliver this. One-to-one time with an employee is invaluable to their confidence and progression. Ensuring that meetings between the two of you are kept positive and any feedback given is constructive and not degrading will help your employee to see that you only want the best for them. This should naturally come as part of a standard review process, but also more informal catch up discussions can be a great time to develop the working relationship.
2. Personal and professional development
Ensuring that you give your employees the opportunity to undertake training courses, to develop themselves both professionally and personally, is vital. It shows that you’re willing to develop their skills and happy to spend some of your profit to enhance the capabilities of your employees. No matter what industry your business is a part of, Conflict Resolution Training is always a good training course in which your staff can take part. It will give employees the confidence and ability to manage and defuse conflict effectively; this, in turn, will reduce the amount of time, effort and money that you, the Manager, will spend in resolving issues that may occur.
3. Making a deal of recognition
Rewarding or recognition doesn’t necessarily have to be bonuses in monetary form but small gifts or gestures will go a long way. Regular recognition events where all staff come together are also important as they help other people to understand how much work and effort goes into their colleagues’ day. Being recognised in front of other people will give employees a sense of credibility and value. Showing your gratitude is highly important and should always be shown when appropriate.
4. Encourage feedback and communication
A very important part of any company with employees, is to ensure that you make it clear that feedback and communication with Managers/Leaders is welcome. When employees feel that they talk about any grievances or issues that they have, they are more likely to be productive and feel motivated. If a breakdown occurs between a Manager and their employee, the business will not grow because the employee will not be working to their full capacity. If a member of staff comes up with a new idea, they should feel like they can submit this to you with feeling as though they’re being put down. If the idea is not suitable, as their Manager, you should explain how so whilst keeping an element of gratitude for their work.
All of the points listed are sure to make your employees feel valued and improve morale. When employee health and well-being is heightened, productivity will increase resulting in more being put into growing your business.
If you would like to discuss your company’s training needs, or how to invest in your employees more efficiently, we’re more than happy to take some time to ascertain how we can help you most effectively. Please call us on 01473 722924.