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Ground Control to Major Tim – Communication Skills

Categories:
News

When it was reported in mid-January that 43-year-old astronaut, Major Tim Peake, from Chichester, would be the first Briton to have the privilege of carrying out a spacewalk to repair a broken power unit on…

Will Conflict Arise from ASDA Redundancies?

Categories:
News, Retail & Leisure

The Situation at Hand Asda – one of the “Big Four” UK supermarket chains – has announced that it is reconsidering 5,000 jobs following a disappointing Christmas period. Analysts believe that the company is set…

Junior Doctors’ Strike – What You Need to Know

Categories:
News, NHS Healthcare

Who is striking? On Wednesday 10th February, Junior Doctors will be enacting a full withdrawal of labour from all services across the NHS. This comes as the fourth instance of strike action since the beginning…

Adaptability and Managing Challenging Behaviour – Transport

Categories:
News, Transport

One of the most rewarding aspects of working in the transport sector is the vast array of diverse individuals you get to work with; passengers can come from all walks of life, and it’s important…

Tim’s Top Five Tips

Categories:
News

We asked Tim to give us 5 training tips to help deliver the best session. Tim has years of experience training, and has developed courses, policies and projects for our clients.   “I like to…

Managing Ticketless Travel – Transport

Categories:
News, Transport

Ticketless Travel is a huge problem for passenger transport operators, according to the Association of Train Operating Companies (ATOC), people who purposefully skip fares when travelling cost operators more than £240m in lost revenue. Whilst…

Conflict Resolution Training – Intoxication – Transport

Categories:
News, Transport

Remember the TfL campaign that told travellers: ‘don’t take it out on our staff?’ This drive was grounded in the crack down on physical and verbal assaults against those working in the Passenger Transport sector,…

The 12 Days of Christmas Conflict

Categories:
News

Conflict can arise at any time, but with the festive season upon us and whilst we want to maintain a state of joy, merriment and Christmas spirit, life just is not always like that. Conflict…

Paul’s Personal Safety Pointers

Categories:
News

Personal safety is important. Whether it’s whilst walking home, popping to the shop, or walking the dog; being outside alone when it gets dark can be frightening. Here at IKON HQ we encourage you to…

Tesco Opens Dementia-Friendly Checkout

Categories:
News, NHS Healthcare, Private Healthcare, Social Care

Tesco are leading the way by unveiling the country’s first dementia friendly checkout. The supermarket chain has listened to communities and focus groups to offer a service which would cater to the needs of those affected by…

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