Winter is commonly one of the busiest times for the NHS, with the drop in temperature returns influenza, pneumonia and viral infections. As there is typically more footfall through the A&E departments, trusts and their hospitals alike are preparing to ensure that the NHS can accommodate the estimated number of patients this winter.
With the aging population increasing, the weather harshening and budgets within the NHS tightening; a shuddering impact is seen throughout the hospitals. From the emergency departments where service users are guided towards to the wards which must house extra beds, staff are pushed to their limits in an already underfunded setting.
The government has recognised a main factor of the pressures within the winter months for the NHS are the budget restraints. To combat the issue this year the government have awarded further budgets to specific trusts and hospitals throughout the UK. The trusts will get an amount up to £1 million depending on the size. This all falls into the NHS England’s winder plan to improve A&E performance in England by 2018.
With the new budgets and the increasing number of assaults within accident and emergency departments, it allows for more staff to be trained to handle and de-escalate the situations which are more likely to rise in the busy winter months.
There is numerous amount of people working in an emergency department, with budgets available the department would be able to ensure that the staff are all trained with the correct skills to defuse, disengage and de-escalate a situation should it arise. Due to the nature of the department A&E must be open 24 hours, 7 days a week, 365 days a year which of course adds pressure to the NHS staff who are seeing a shortage in staff members throughout the UK.
Pressure is one of the main triggers to cause conflict and as pressures are at the highest throughout winter this is something that training could help staff combat. As previously mentioned the training would equip staff with the skills needed to defuse, disengage and de-escalate situations should they arise.
There are numerous points which organisations would continue to benefit from should they invest in staff training throughout the winter months including better communication skills among staff, and the staff’s confidence in their own ability would soar
These along with a list of other benefits would enable the department to provide a better service to the public and allow the staff to know their own capability in their roles.
NHS Business Accusation Service stated that “it is not sufficient to react to incidents after they occur, ways of reducing the risk of incidents occurring and preventing them from happening in the first place must be find.” This clearly implies that trusts must be proactive in minimising incidents before they occur even under an immense amount of pressure. This is something Training can easily provide you with.