Managing Challenging Behaviour – Theory

Course outline

This course is a prerequisite to the practical training. This course is designed so that your people will be able to identify and manage challenging behaviour pro-actively. By the end of the course they will be able to understand and implement de-escalation strategies with a focus on early intervention.

Suggested attendees

Teaching and non-teaching staff and all those facing challenging or aggressive behaviour.

This Education Managing Challenging Behaviour – Theory training course is aimed at all staff including:

  • All new employees
  • Teaching staff
  • Non-teaching staff
  • Those facing challenging or aggressive behaviour

Course content

Understanding challenging behaviour in your setting

  • Experiences and challenges faced
  • Causes, triggers and precursors
  • Iceberg theory

Behaviour triggers and the changes that indicate escalation towards violence

  • Recognising behaviour changes
  • Warning and danger signs

De-escalation strategies and techniques

  • Communication models and theories
  • De-escalation strategies

Legal rights and responsibilities

  • Policies and Procedures
  • Legislation

By the end of this course your team will be able to:

  • Recognise the signs of challenging behaviour
  • Identify changes indicating escalation
  • De-escalate using excellent communication
  • Understand the legal and moral position

At the end of this course your team will receive:

  • A certificate of attendance
  • Receive a course workbook
  • Access to a dedicated delegate resource area
Duration 3 Hours
Delegates All staff

How to book:

Call us: 01473 927 333

info@ikontraining.co.uk

Please complete this form and we will respond to your enquiry.

    Delivery Methods

    Classroom
    Learning

    We can deliver this course in a classroom environment 

     

    E-Learning

    We will be able to deliver this course via our E-Learning option in the near future, watch this space

     

    Remote
    Learning

    This course can be delivered via Remote Learning Remote Learning more info

    We listen to our clients

    Thank you. Best training we’ve had delivered.

    Suffolk One Education & Further learning

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