Equality, Diversity & Inclusion Awareness

Course outline

Our training helps people understand more about their responsibilities for promoting equality, tackling discrimination and fostering good relationships between diverse groups in the workplace.

We encourage people to challenge unacceptable behaviour by using exercises and discussions that explore stereotyping and discrimination; as well as introducing characteristics protected by The Equality Act 2010.

Suggested attendees

All staff who come into contact with the public.

This Facilities, Retail & Leisure Equality, Diversity & Inclusion Awareness training course is aimed at all staff including:

  • All new employees
  • Public-facing staff

Course content

Understanding the Equality Act

  • What is meant by equality, diversity and inclusion?
  • The facts
  • Protected characteristics

Types of discrimination

  • Historical behaviours
  • Prejudice, stereo typing and discrimination
  • Case studies

Support mechanisms within the workplace

  • Policy and procedures
  • Support structures
  • Resources, references and research

By the end of this course your team will be able to:

  • Understand what is meant by equality, diversity and inclusion
  • List the protected characteristics
  • Explore how beliefs, values and attitudes drive behaviour
  • Recognise the benefits of embracing difference
  • Understand what ‘good practice’ means for your organisation

At the end of this course your team will receive:

  • A certificate of attendance
  • Receive a course workbook
  • Access to a dedicated delegate resource area
Duration 3.5 Hours
Delegates 16 Max

How to book:

Call us: 01473 927 333

info@ikontraining.co.uk

Please complete this form and we will respond to your enquiry.

    Delivery Methods

    Classroom
    Learning

    We can deliver this course in a classroom environment

     

    E-Learning

    We will be able to deliver this course via our E-Learning option in the near future, watch this space

     

    Remote
    Learning

    This course can be delivered via Remote Learning  Remote Learning more info

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