Lone Worker

Course outline

Our lone worker training will improve the self-awareness and confidence of people who have to work without supervision. The training will focus on communication skills, risk assessment practices, positive body language, stance and positioning skills.

The course is designed to improve understanding of your organisation’s lone worker policy whilst helping staff to feel empowered to resolve situations effectively and safely when working alone.

Suggested attendees

Staff recognised as lone workers.

This Facilities, Retail & Leisure Lone Worker training course is aimed at all including:

  • All new employees
  • Those staff recognised as lone workers

Course content

Lone working and personal safety

  • Lone working definitions
  • Work-based case studies
  • Impact factors – personal and environmental
  • Dynamic risk assessment

Policies and procedures

  • Your policy
  • Post-incident
  • Options of support

Communication and lone working strategies

  • Managing conflict
  • Control measures

Physical stance and positioning

  • Posture
  • Distance
  • Crisis communication
  • Escape routes
  • Tactical awareness

By the end of this course your team will be able to:

  • Define lone working
  • Identify personal safety risks
  • Understand policies to keep you safe
  • Demonstrate positive communication and strategies

At the end of this course your team will receive:

  • A certificate of attendance
  • Receive a course workbook
  • Access to a dedicated delegate resource area
Duration 3.5 Hours
Delegates 16 Max

How to book:

Call us: 01473 927 333


Please complete this form and we will respond to your enquiry.

    Delivery Methods


    We can deliver this course in a classroom environment



    We will be able to deliver this course via our E-Learning option in the near future, watch this space



    This course can be delivered via Remote Learning  Remote Learning more info

    We listen to our clients

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