Mental Health Awareness

Course outline

Explores how to recognise and understand signs and symptoms of poor mental health and provides delegates with the confidence and skills to openly discuss concerns.

We will offer practical solutions and signposting for the necessary support. This course gives delegates an enhanced and greater knowledge of mental health illnesses.

Suggested attendees

All frontline staff who come into contact with the public.

This Facilities, Retail & Leisure Mental Health Awareness training course is aimed at all staff  including:

  • All new employees
  • Public-facing staff

Course content

Myths, stigma and forms of ill health

  • Signs and symptoms
  • Behaviours

Verbal and non-verbal interventions

  • Communication skills and models
  • The mental health continuum
  • Building rapport

Support and signposting

  • Debriefing
  • Demonstrating support
  • Further support and advice

By the end of this course your team will be able to:

  • Recognise and understand mental ill health better
  • List common signs and symptoms
  • Demonstrate excellent communication skills
  • Identify support mechanisms for staff

At the end of this course your team will receive:

  • A certificate of attendance
  • Receive a course workbook
  • Access to a dedicated delegate resource area
Duration 3.5 Hours
Delegates 16 Max

How to book:

Call us: 01473 927 333

info@ikontraining.co.uk

Please complete this form and we will respond to your enquiry.

    Delivery Methods

    Classroom
    Learning

    We can deliver this course in a classroom environment

     

    E-Learning

    We will be able to deliver this course via our E-Learning option in the near future, watch this space

     

    Remote
    Learning

    This course can be delivered via Remote Learning  Remote Learning more info

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