in every event
Facilities, retail & leisure training
Managing facilities, running events and working in retail can mean that your people face challenging and aggressive behaviour on a regular basis.
IKON training is designed specifically to help people feel confident and safe whenever they’re at work.
We’ve worked closely with our clients to develop a range of courses that are appropriate to the real challenges faced by your people, whether they’re working alone or as part of a team.
- Managing challenging behaviour
- Physical skills
Our courses are shaped by experience and informed by current legislation.
Our Stand-alone Courses
Each of these training courses can be delivered independently or as part of a bespoke programme.
- Conflict Resolution
- Resolving Telephone Conflict
- Lone Worker
- Managing Challenging Behaviour – Theory
- Managing Challenging Behaviour – Practical
- Conflict Resolution & Personal Safety
- Dementia Awareness
- Mental Health Awareness
- Equality, Diversity & Inclusion Awareness
Our clients include facilities management companies, event management organisations, sports clubs, retailers and pub & restaurant groups.
Here’s how to get the support you need from IKON:
IKON’s individual training modules are tailored to the sector in which you work.
Bespoke training packages
You can combine the content of more than one module to build a bespoke training package.
We provide the specialist trainers you need for as long as you need them. Retained resource gives you the benefit of an in-house training team without having to recruit, train or manage it.
It can make it simpler for you to scope training needs and to prepare for inspections or reports. It can also be a more cost-effective way of buying training, managing budgets and forecasting.