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IKON – the industry leading managing violence and aggression experts

We are a team of like-minded professionals all striving towards a new innovative approach to providing solutions for organisations; ultimately to manage challenging behaviour and reduce the effect of aggression. 

As an Institute of Conflict Management Award Centre, we pride ourselves on our knowledge in delivering expertly created solutions for organisations across various sectors. Our team are all dedicated to pushing the boundaries of the managing challenging behaviour and aggression industry and are always looking for new routes to provide the best service for clients.


IKON’s full-time head office staff ensure that all managing challenging or aggressive behaviours solutions are implemented in a streamlined process. From the first call, your account manager will guide you through our straightforward process and ensure our solution perfectly suits your organisation’s situation.

With regular updates, meetings and reports we ensure that your organisation is getting the best solution to provide peace of mind for managers and inspire confidence in staff.


Throughout IKON, exceptional training underpins all our services. From delivering training in the form of open courses through the IKON Academy, providing courses in client’s venues under IKON Training to creating a unique training course for our Specialist Support Workers under IKON Protect.

Our trainers are selected first and foremost because they are dedicated, driven Training Professionals with a track record for delivering a range of training to a range of audiences. There is a requirement for our staff to be self-driven with a positive outlook and ability to critically assess performance. They are self-motivated, reliable, tolerant, and determined, well-presented and business-like.

IKON are recognised as a Quality Award Centre of the Institute of Conflict Management (ICM) and so, operates to the ICM Code of Practice. The ICM is dedicated to setting standards in the prevention and management of aggression and conflict.

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