Managing Challenging Behaviour – Practical

Course outline

Learn techniques to prevent harm due to challenging behaviour while maintaining a safe and supportive service where an ongoing duty of care exists.

This course teaches staff to remove themselves from a potentially dangerous situation and safely hold or relocate whilst understanding the medical and legal implications of using techniques.

Suggested attendees

All frontline staff and those facing challenging or aggressive behaviour.

This Health & Social Care Managing Challenging Behaviour – Practical training course is aimed at all staff including:

  • All new employees
  • All those facing challenging or aggressive behaviour

Course content

Distance, stance and positioning

  • Posture
  • Tactical awareness

Relocation and distraction

  • Safe moving
  • Hip checking

Breakaway and disengagement

  • Disengagement techniques
  • Scenarios

Safe holding skills

  • Safe holding in pairs
  • Standing, supine and seated interventions
  • Scenarios

Medical implications of techniques

  • Positional asphyxia
  • Safe practice

By the end of this course your team will be able to:

  • Recognise the signs of challenging behaviour
  • De-escalate using excellent communication
  • Demonstrate safe tactical skills to minimise risk
  • Escape from an aggressive situation safely
  • Hold and relocate service users to maintain safety
  • Understand the legal and moral position

At the end of this course your team will receive:

  • A certificate of attendance
  • Receive a course workbook
  • Access to a dedicated delegate resource area
Duration 3.5 Hours
Delegates 12 Max

How to book:

Call us: 01473 927 333

Please complete this form and we will respond to your enquiry.

    Delivery Methods


    We can deliver this course in a classroom environment



    This course cannot be completed via E-Learning



    This course cannot be delivered remotely due to the physical skills required Remote Learning more info