Why Choose an IKON Training Course

Nationally Renowned Clients
Innovative & Industry Leading Courses
Supportive, Forward Thinking Process


With 14 years of experience, IKON Training are at the forefront of managing challenging and violent behaviour training. By providing tailored training specific for our nationally recognised clients, our training is of an extremely high quality whilst also relatable and relevant for staff’s working roles.

Our training inspires confidence throughout our clients’ workforces; which leads to these employees acting proactively to defuse, de-escalate and calm episodes of challenging behaviour.

We offer a range of courses such as:

  • De-escalation
  • Lone Working
  • Telephone Skills
  • Managing Challenging behaviour
  • Dementia Awareness
  • Mental Health Awareness

We deliver this training to a range of world class clients ranging from Royal Marsden NHS Trust, Royal Free to the British Red Cross, Greater Anglia and Marie Curie.

We have a firm grounding on which to deliver our Training sessions, with a professional but engaging and entertaining outlook. Along with experience across plenty of sectors, our trainers are:

  • Developed through the IKON In-House Development Programme
  • PTLLS Level 4 qualified
  • Consistent in their training delivery and motivated by IKON values and ethos

Our talented Training Professionals will ensure that your training is interactive and memorable. We believe that what sets us apart from our competitors, is our ability to ensure delegates are involved throughout, and our ethos is based around adult learning principals; collaborative training is guaranteed.

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