Bullying & Harassment

Course outline

The course raises awareness of what is acceptable behaviour in the workplace. It is designed to increase people’s confidence to speak out and understand how to seek support from managers responding to incidents of negative behaviour they encounter.

Suggested attendees

All NHS staff whose work brings them into direct contact with members of the public.

This NHS Bullying and Harassment training course is aimed at all staff throughout the NHS including:

  • All new employees, clinical and non-clinical
  • Locum doctors and healthcare professionals
  • Agency nurses and healthcare assistants (HCAs)
  • NHS professionals temporary or bank staff

Course content

What is bullying and harassment

  • What is it?
  • Approach – Lewin’s change transition process
  • The law in relation to bullying and harassment

Raise awareness of typical behaviours

  • Common behaviours demonstrated
  • Case studies and interpretations
  • The victim, the accused and the organisation

Processes for addressing bullying and harassment

  • Effective communication
  • Individual responsibilities
  • Reporting incidents
  • Seeking support for the effects of bullying

By the end of this course your team will be able to:

  • Understand bullying and harassment
  • Create a culture of kindness, dignity and respect
  • Understand bullying and harassment law
  • Report incidents and seek support

At the end of this course your team will receive:

  • A certificate of attendance
  • Receive a course workbook
  • Access to a dedicated delegate resource area
Duration 3.5-6 Hours
Delegates 16 Max

How to book:

Call us: 01473 927 333


Please complete this form and we will respond to your enquiry.

    Delivery Methods


    We can deliver this course in a classroom environment 



    We will be able to deliver this course via our E-Learning option in the near future, watch this space



    This course can be delivered via Remote Learning   Remote Learning more info

    We listen to our clients

    Since introducing the managing challenging behaviour course for clinical staff, the response has been overwhelmingly positive.  Many, including matrons and senior sisters, say that it is the best training they have done in a long time and that it should be mandatory for clinical staff.

    Mark Dunnett
    Trust Security Advisor (LSMS)
    Dartford & Gravesham NHS Trust