Equality, Diversity & Inclusion Awareness

Course outline

Our training helps people understand more about their responsibilities for promoting equality, tackling discrimination and fostering good relationships between diverse groups in the workplace.

We encourage people to challenge unacceptable behaviour by using exercises and discussions that explore stereotyping and discrimination; as well as introducing characteristics protected by The Equality Act 2010.

Suggested attendees

All NHS staff whose work brings them into direct contact with members of the public.

This NHS Equality, Diversity and Inclusion Awareness training course is aimed at all staff throughout the NHS including:

  • All new employees, clinical and non-clinical
  • Locum doctors and healthcare professionals
  • Agency nurses and healthcare assistants (HCAs)
  • NHS professionals temporary or bank staff

Course content

Understanding the Equality Act

  • What is meant by equality, diversity and inclusion?
  • The facts
  • Protected characteristics

Types of discrimination

  • Historical behaviours
  • Prejudice, stereotyping and discrimination
  • Case studies

Support mechanisms within the workplace

  • Policy and procedures
  • Support structures
  • Resources, references and research

By the end of this course your team will be able to:

  • Understand what is meant by equality, diversity and inclusion
  • List the protected characteristics
  • Explore how beliefs, values and attitudes drive behaviour
  • Recognise the benefits of embracing difference
  • Understand what ‘good practice’ means for your organisation

At the end of this course your team will receive:

  • A certificate of attendance
  • Receive a course workbook
  • Access to a dedicated delegate resource area
Duration 3.5 Hours
Delegates 16 Max

How to book:

Call us: 01473 927 333


Please complete this form and we will respond to your enquiry.

    Delivery Methods


    We can deliver this course in a classroom environment 



    We will be able to deliver this course via our E-Learning option in the near future, watch this space



    This course can be delivered via Remote Learning Remote Learning more info

    We listen to our clients

    Since introducing the managing challenging behaviour course for clinical staff, the response has been overwhelmingly positive.  Many, including matrons and senior sisters, say that it is the best training they have done in a long time and that it should be mandatory for clinical staff.

    Mark Dunnett
    Trust Security Advisor (LSMS)
    Dartford & Gravesham NHS Trust