Managing Challenging Behaviour – Advanced

Course outline

This training is designed to follow your managing challenging behaviour. We will build your course according to the requirements of your specialist team. These modules are perfect for response teams, team leaders, or staff managing challenging patients on a one-to-one basis.

Suggested attendees

All frontline NHS staff whose work brings them into direct contact with patients and members of the public – under legislation it is an employer’s responsibility to ensure that individuals and roles are risk-assessed in relation to violence and aggression.

Managing challenging behaviour training is aimed at all staff where a higher level of risk occurs and it is safer for the service user to be held or moved to a position of safety including:

  • Security Teams
  • Portering Staff
  • Site Managers/Ward Managers
  • Specialling Supervisors
  • One-to-One Teams/Bedwatch
  • Clinical Response Teams
  • Clinical Leads

Course content

Available modules

  • Mental health awareness
  • Dementia awareness
  • Scenarios
  • Advanced reporting and debriefing
  • Single person holds

By the end of this course your team will be able to:

This training will be designed and developed according to your own teams individual requirements and the objectives will be delivered accordingly.

At the end of this course your team will receive:

  • A certificate of attendance
  • Receive a course workbook
  • Access to a dedicated delegate resource area
Duration 3.5 Hours
Delegates 12 Max

How to book:

Call us: 01473 927 333

Please complete this form and we will respond to your enquiry.

    Delivery Methods


    We can deliver this course in a classroom environment 



    This course cannot be completed via E-Learning



    This course cannot be delivered remotely due to the physical skills required Remote Learning more info

    We listen to our clients

    Since introducing the managing challenging behaviour course for clinical staff, the response has been overwhelmingly positive.  Many, including matrons and senior sisters, say that it is the best training they have done in a long time and that it should be mandatory for clinical staff.

    Mark Dunnett
    Trust Security Advisor (LSMS)
    Dartford & Gravesham NHS Trust