Mental Health Awareness

Course outline

Explores how to recognise and understand signs and symptoms of poor mental health and provides delegates with the confidence and skills to openly discuss concerns.

We will offer practical solutions and signposting for the necessary support. This course gives delegates an enhanced and greater knowledge of mental health illnesses.

Suggested attendees

All NHS staff whose work brings them into direct contact with members of the public.

This NHS Mental Health Awareness training course is aimed at all staff throughout the NHS including:

  • All new employees, clinical and non-clinical
  • Locum doctors and healthcare professionals
  • Agency nurses and healthcare assistants (HCAs)
  • NHS professionals temporary or bank staff

Course content

Myths, stigma and forms of ill health

  • Signs and symptoms
  • Behaviours

Verbal and non-verbal interventions

  • Communication skills and models
  • The mental health continuum
  • Building rapport

Supporting and signposting

  • Debriefing
  • Demonstrating support
  • Further support and advice

By the end of this course your team will be able to:

  • Recognise and understand mental ill health better
  • List common signs and symptoms
  • Demonstrate excellent communication skills
  • Identify support mechanisms for staff

At the end of this course your team will receive:

  • A certificate of attendance
  • Receive a course workbook
  • Access to a dedicated delegate resource area
Duration 3.5 Hours
Delegates 16 Max

How to book:

Call us: 01473 927 333

Please complete this form and we will respond to your enquiry.

    Delivery Methods


    We can deliver this course in a classroom environment 



    We will be able to deliver this course via our E-Learning option in the near future, watch this space



    This course can be delivered via Remote Learning Remote Learning more info

    We listen to our clients

    Since introducing the managing challenging behaviour course for clinical staff, the response has been overwhelmingly positive.  Many, including matrons and senior sisters, say that it is the best training they have done in a long time and that it should be mandatory for clinical staff.

    Mark Dunnett
    Trust Security Advisor (LSMS)
    Dartford & Gravesham NHS Trust