Why made-to-measure training fits best

When you’re preparing to train your people, you want to be sure that the course content is appropriate to your audience. If for example, you work in the health sector; health sector case studies and health sector stats will be the most impactful way of illustrating the points you’re making. Same goes if you’re training […]

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Bespoke training delivers lowest passenger accident rates

Merseyrail credits the bespoke training course created by IKON with helping them to achieve their lowest passenger accident rate ever. Merseyrail is an essential part of the transport infrastructure of Merseyside. All 900 frontline staff (revenue protection, station retailers, station assistants and guards) receive basic conflict resolution training. However, station staff face frequent physical and […]

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