A new way of working with IKON makes training simpler for you

 

In-house training programmes

The new Retained Resource service from IKON provides organisations with specialist trainers in-house for as long as they’re needed.

‘It’s like having an in-house training team without having to recruit, train or manage it,’ says Louise Ballard.

The idea is that Retained Resource makes it simpler for people to manage training needs, budgets and financial forecasting.

‘After 15 years in business, we decided that it was time to look at how we worked with our clients, not just the training we offered them. We’ve reviewed our service offering and launched some new ways of engaging with IKON.  Retained Resource came directly out of that.’ Louise Ballard explains,

‘Most of our clients work with us on a continuing basis. This is great for us, of course, but we wanted to come up with a service that simplified things for them.’

Retained Resource can be beneficial when an organisation is preparing for an inspection or report because it enables them to demonstrate that the necessary training skills are in place and that top-ups and renewals are prepared for.

‘We believe that Retained Resource will turn out to be an easier and more cost-effective way of buying training and managing budgets for many of our clients,’ says Louise Ballard

Why made-to-measure training fits best

IKON training candidate attending a training session

When you’re preparing to train your people, you want to be sure that the course content is appropriate to your audience.

If for example, you work in the health sector; health sector case studies and health sector stats will be the most impactful way of illustrating the points you’re making.
Same goes if you’re training people in education; you need real examples from real schools to bring the points you’re making to life.

IKON’s bespoke training packages combine two or more course modules in a way that is most appropriate to your sector. IKON’s team helps you choose the right modules and then identify the case studies and statistics that will provide the most powerful way to get your message across.

IKON’s bespoke packages can be further refined, down to a specific role or working environment of the delegates taking the training.

‘Bespoke definitely works best when it comes to delivering a training message,’ says IKON’s Jason Keeley. ‘If, for example, you want to get a message across to a team of midwives, then incorporate midwife-specific content. If you’re working with train guards, demonstrate that you understand the real situations in which they work.’

IKON has chosen 2020 to launch a new suite of service offerings to clients. Bespoke packages are already proving popular with clients.

‘Bespoke is the sort of thing that we’ve always tried to do on an informal basis,’ explains Jason Keeley. ‘Now we’ve worked on the structure and developed proven ways of adapting content so that it best fits our clients’ needs.’