A lone working policy is a document that provides guidance and support for employees that work alone. Although it’s not a legal requirement, an effective policy can help to promote a strong safety culture among employees, in order to keep them safe and reduce the risk of legal issues.
Merseyrail credits the bespoke training course created by IKON with helping them to achieve their lowest passenger accident rate ever. Merseyrail is an essential part of the transport infrastructure of Merseyside. All 900 frontline staff (revenue protection, station retailers, station assistants and guards) receive basic conflict resolution training. However, station staff face frequent physical and […]