Dementia Awareness

Course outline

This training course has been designed as an introduction to dementia so that your people can learn more about the subject and feel more confident about caring for someone with the condition.

The course covers all aspects of dementia, including the symptoms, information diagnosis, and tips to help staff to communicate more effectively.

Suggested attendees

All staff whose work brings them into direct contact with members of the public.

This Transport Dementia Awareness course is aimed at all staff including:

  • All new employees
  • Revenue Protection
  • Guards
  • New employees
  • Gate-line staff

Course content

Types of dementia

  • What dementia is
  • Who can be affected?
  • Myths v reality

Understanding dementia

  • Signs and symptoms
  • Diagnosis
  • Behaviour
  • Dos and don’ts

Improve care delivery

  • Listening strategies
  • Communication

By the end of this course your team will be able to:

  • Understand the different types of dementia
  • Recognise common symptoms
  • Understand dementia diagnosis
  • Know how to communicate with someone with dementia

At the end of this course your team will receive:

  • A certificate of attendance
  • Receive a course workbook
  • Access to a dedicated delegate resource area
Duration 3.5 Hours
Delegates 16 Max

How to book:

Call us: 01473 927 333

info@ikontraining.co.uk

Please complete this form and we will respond to your enquiry.

    Delivery Methods

    Classroom
    Learning

    We can deliver this course in a classroom environment.

    E-Learning

    We will be able to deliver this course via our E-Learning option in the near future, watch this space

     

    Remote
    Learning

    This course can be delivered via Remote Learning  Remote Learning more info

    We listen to our clients

    Merseyrail has been working for IKON for almost ten years. IKON has developed programmes around conflict resolution and Travelsafe. Their delivery methods, adaptability, professionalism and knowledge in this area has allowed us to achieve our lowest passenger accident rate ever.

    Daniel Dale,
    Competency Training Manager, Merseyrail

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